Our computer was stolen, and I reinstalled Simply Accounting Pro version 9, but when I attempt to open a company, it gives me the following message: "Unable to open company file". Even our IT guy does not know what to do anymore, and I am desperate to open the files.
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Answer by
Alex Urbach
You need to have the exact file that is compatible with the version that you had on the computer that was stolen. These accounting applications have strange requirements when you want to open a file. Some allow you to open files that have been created in a previous version and others require full conversion or don't support this operation at all.
Your file might be corrupted, and because of that the program gives you errors. Try loading a backup of the company to see if it loads.
I have an older version of Simply Accounting 9.0. I want to put it on my new computer with Windows 10 and it's asking for an app. Where do I get this app?
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Answer by
Sean Hill
When installing, make sure to have Visual Runtime and NET Framework installed, then run the installation package. However, keep in mind that the software was not meant to have full compatibility with Windows 10.
What is the difference between Profit and Loss report and Profit and Loss Transactional Report?
P
Answer by
Pete Clapp
In Sage Simply Accounting Profit and Loss report indicates the incomes, expanses and your net profit or loss made in the last financial year. The Profit and Loss Transactional Report shows you the profit or the loss made in your last transaction. I suggest you contact the support team for further information.
Our computer was stolen, and I reinstalled Simply Accounting Pro version 9, but when I attempt to open a company, it gives me the following message: "Unable to open company file". Even our IT guy does not know what to do anymore, and I am desperate to open the files.
You need to have the exact file that is compatible with the version that you had on the computer that was stolen. These accounting applications have strange requirements when you want to open a file. Some allow you to open files that have been created in a previous version and others require full conversion or don't support this operation at all.
Your file might be corrupted, and because of that the program gives you errors. Try loading a backup of the company to see if it loads.
I have an older version of Simply Accounting 9.0. I want to put it on my new computer with Windows 10 and it's asking for an app. Where do I get this app?
When installing, make sure to have Visual Runtime and NET Framework installed, then run the installation package. However, keep in mind that the software was not meant to have full compatibility with Windows 10.
After these have been installed, right click the installer and go to Properties > Compatibility. Choose Windows XP from the list and then run it.
What is the difference between Profit and Loss report and Profit and Loss Transactional Report?
In Sage Simply Accounting Profit and Loss report indicates the incomes, expanses and your net profit or loss made in the last financial year. The Profit and Loss Transactional Report shows you the profit or the loss made in your last transaction. I suggest you contact the support team for further information.